Privacy Policy

This Privacy Policy describes how Hailana (the ‘Site’ or ‘we’) collects, uses and discloses your Personal Information when you visit the Site or make a purchase on the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to all information that can uniquely identify an individual (including the information listed below) as ‘Personal Information.’ See the list below for more details about what personal information we collect and why.

Device information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the site.

Purpose of collection: to accurately load the site for you and to perform analytics on the use of the site to optimise our site.

Source of collection: collected automatically when you visit our site using cookies, log files, web beacons, tags or pixels.

Disclosure for business purposes: shared with our processor Shopify.

Order information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address and phone number).

Purpose of collection: to deliver products or services to you.