Your order should be yours in 8-14 business days

We offer free standard shipping within the UK.

Yes, once your order is dispatched, you'll receive a tracking number via email to monitor your shipment.

We accept returns within 30 days of delivery for unworn items with original tags. Please visit our Returns page for detailed instructions.

To start a return or exchange, please contact our customer service team with your order number and reason for return.

We offer sizes ranging from XS to XL. Each product page includes a detailed size guide to help you find the perfect fit.

Please refer to our size guide available on each product page. If you're between sizes or need further assistance, feel free to contact our customer service team.

Yes, new subscribers to our newsletter receive a 10% discount code for their first purchase.

Yes, we offer digital gift cards in various denominations. They can be purchased on our Gift Cards page and are delivered via email.

You can reach our customer service team via email at info@hailana.com or through our Contact Us page.

We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.​

Absolutely. Our website uses SSL encryption to ensure your personal and payment information is secure.

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